Legal
Legal documents
The six documents that govern your OGOFX account, your trading and your money. Read them before you register, and keep them to hand while you trade.
Your agreement with OGOFX
When you register in the client portal you accept the Client Agreement, the Terms of Business and the Regulations for Non-Trading Operations, and confirm that you have read the Risk Disclosure, the Privacy Policy and the Cookie Policy. Each document is linked from the registration form.
The Client Agreement is the main contract. The other five documents apply with it.
The six documents
| Area | Document | What it covers | At registration |
|---|---|---|---|
| Trading | Client Agreement | The main contract: opening and running trading accounts, orders and execution, margin and stop out, and how the agreement ends. | You accept it |
| Trading | Terms of Business | How trading works on each account: instruments, prices, execution, orders, spreads, commission, swap, margin and trading hours. | You accept it |
| Trading | Risk Disclosure | The risks of trading CFDs with leverage and of funding an account with USDT. | You confirm you have read it |
| Money | Regulations for Non-Trading Operations | Verification, deposits, transfers between your wallet and trading accounts, and withdrawals and their fees, in USDT on BNB Smart Chain (BEP20). | You accept it |
| Your data | Privacy Policy | The personal data OGOFX holds about you, why, who sees it, how it is protected and your rights over it. | You confirm you have read it |
| Your data | Cookie Policy | The cookies the client portal sets to keep you signed in and protect your requests. The ogofx.com website sets none. | You confirm you have read it |
Making a complaint
Email support@ogofx.com with the word “Complaint” in the subject line. Give your registered email address, the account number, what happened and the outcome you want. We answer in writing, by email.
This is the one complaints procedure for every document listed here. It is set out in the Client Agreement.
Changes and questions
Each document shows the date it took effect at the top of its page. When we change a document we publish the new version on its page, with its new date. The Client Agreement and the Terms of Business say how you are told about a change.
Ask us at support@ogofx.com if anything in these documents is unclear. Support is available 24 hours a day, Monday to Friday.