Risk warning. CFDs are complex instruments and come with a high risk of losing money rapidly due to leverage. Consider whether you can afford to take the high risk of losing your money. Read the Risk Disclosure

Legal

Legal documents

The six documents that govern your OGOFX account, your trading and your money. Read them before you register, and keep them to hand while you trade.

Your agreement with OGOFX

When you register in the client portal you accept the Client Agreement, the Terms of Business and the Regulations for Non-Trading Operations, and confirm that you have read the Risk Disclosure, the Privacy Policy and the Cookie Policy. Each document is linked from the registration form.

The Client Agreement is the main contract. The other five documents apply with it.

The six documents

AreaDocumentWhat it coversAt registration
TradingClient AgreementThe main contract: opening and running trading accounts, orders and execution, margin and stop out, and how the agreement ends.You accept it
TradingTerms of BusinessHow trading works on each account: instruments, prices, execution, orders, spreads, commission, swap, margin and trading hours.You accept it
TradingRisk DisclosureThe risks of trading CFDs with leverage and of funding an account with USDT.You confirm you have read it
MoneyRegulations for Non-Trading OperationsVerification, deposits, transfers between your wallet and trading accounts, and withdrawals and their fees, in USDT on BNB Smart Chain (BEP20).You accept it
Your dataPrivacy PolicyThe personal data OGOFX holds about you, why, who sees it, how it is protected and your rights over it.You confirm you have read it
Your dataCookie PolicyThe cookies the client portal sets to keep you signed in and protect your requests. The ogofx.com website sets none.You confirm you have read it

Making a complaint

Email support@ogofx.com with the word “Complaint” in the subject line. Give your registered email address, the account number, what happened and the outcome you want. We answer in writing, by email.

This is the one complaints procedure for every document listed here. It is set out in the Client Agreement.

Changes and questions

Each document shows the date it took effect at the top of its page. When we change a document we publish the new version on its page, with its new date. The Client Agreement and the Terms of Business say how you are told about a change.

Ask us at support@ogofx.com if anything in these documents is unclear. Support is available 24 hours a day, Monday to Friday.